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Terms Conditions That Govern Your my88club Account

Before you open an account and explore the lobby, these terms set out exactly what we expect from you and what you can expect from us — covering everything from how your wallet transactions are handled to how disputes are resolved.

Applies to all account typesCovers Touch 'n Go eWallet, Boost & GrabPay transactionsSubject to Malaysian law where applicableUpdated terms notified via account dashboardContact support for any clause questions

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HOW WE HANDLE THIS

Account Security, Data and Your Rights Under These Terms

We shape our account and data practices around what the terms actually commit us to — not just what sounds reassuring. Here is how each key area works in practice, so you can verify that what the terms say matches what we actually do.

Account Security

Your account is protected by OTP verification at login. If you suspect unauthorised access, contact support immediately via live chat — we can freeze account activity while we investigate and confirm your identity through a documented process.

Data Handling

We collect only the data needed to operate your account and process wallet transactions via GrabPay, Boost, or Touch 'n Go eWallet. We do not sell your data to third parties. Retention periods follow applicable Malaysian data rules.

Cookie Use

Cookies keep your session active and help the lobby remember your game preferences. You can adjust cookie settings through your browser, though disabling session cookies may affect how the account dashboard loads on mobile.

Requesting Changes

To request a correction to your registered details — name, phone number, or linked e-wallet — submit the request via live chat with supporting ID. Changes are applied after verification; we confirm in writing once complete.

TERMS CONTACT PATHS

Reach Us About Any Term or Clause

If any clause in these terms is unclear — or if you believe a transaction processed through your Touch 'n Go eWallet or Boost wallet was handled incorrectly — our support team is the right first stop. Raise the specific clause or transaction reference so we can investigate properly and get back to you with a clear answer.

Live Chat Start a live chat session from inside your account dashboard. Describe the clause or transaction in question and our team will respond with a written explanation you can keep.

Email Support Send your query to our support address with your account ID and the relevant clause number. We aim to reply with a substantive answer, not a holding message.

Help Centre The Help Centre inside your account lists common terms questions with clause-specific answers. Search by topic — account, wallet, withdrawal, or game eligibility — to find the right section fast.

What These Terms Cover and How They Apply

my88club Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

These terms and conditions form a binding agreement between you and my88club the moment you complete account registration and log in for the first time. They apply to every action you take on the platform — from loading your account wallet via Touch 'n Go eWallet,

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Boost, or GrabPay, to placing wagers on Live Baccarat or browsing slot rooms. If you fund your account using DuitNow or FPX through your Maybank2u or CIMB Clicks portal, those transactions fall under these same terms. We may update clauses from time to time; when we
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do, a notice appears on your account dashboard and the revised version takes effect at the date stated in that notice. Continuing to use your account after that date means you accept the updated terms. Certain features or game categories may carry supplementary rules — for
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example, promotion-specific conditions or tournament entry requirements — and those supplements sit alongside these main terms, not above them. Where a conflict arises, the main terms take precedence unless the supplement states otherwise. Players in Kota Bharu and all other supported regions of Malaysia are bound
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by the same version of these terms. Access and eligibility depend on local law and are available only where local law permits.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About These Terms and Your Account Rights

These are the questions we hear most often from Malaysians who want to understand exactly what they are agreeing to before they open an account or make a first deposit.

The terms become binding the moment you complete registration and log in. Continuing to use the account after any notified update also constitutes acceptance of the revised version at that date.

No — the same terms govern all funding methods. Whether you deposit via Touch 'n Go eWallet, Boost, GrabPay, DuitNow, or FPX, the same account rules and transaction conditions apply throughout.

Yes. Contact us via live chat with your account ID and we will provide the version of the terms that was active at your registration date, along with any subsequent update notices sent to your account.

A notice appears on your account dashboard stating the update date and what changed. We do not make material changes without notice — and the effective date is always shown clearly before the new version takes effect.

If you do not accept the updated terms, you should stop using the account and contact support to request closure. We will process any remaining withdrawable balance to your verified withdrawal method after identity checks.

Certain promotions or tournament formats carry supplementary conditions. These sit alongside, not above, the main terms. Where any conflict exists, the main terms take precedence unless the supplement explicitly states otherwise.

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